Ineffective Meetings
In order to be an effective leader, it is important to recognize the communication styles of one’s team members. One also has to know how to respond to these styles in order to keep a team meeting focused and on task. For Kerry, the problem is that there are many conflicting styles and not enough guidance from him in terms of maintaining attention to the problem at hand. This paper will describe the communication styles of the team members, show exactly where the meeting’s order was subverted, and discuss what Kerry might have done better in terms of using leadership skills and negotiation and conflict resolution strategies to get the meeting back on track.
The communication style for the various characters consisted of the following: Kerry uses a facilitative style in that he opens the meeting by identifying the problem and then allows others to talk. He also uses agency style in that at one point he stands and wave his arm as he tries to get control of the meeting back so that he can guide the discussion towards specific objectives. Aaron uses an agency style as well as passive-aggressive style. His body language is passive and submissive but his words are direct and signal that he wants to solve the issue. Stephanie uses a communal style and a passive-aggressive or hostile style. Her body language is passive-aggressive: she pushes her chair back from the table in a manner that is hostile and crosses...
References
Lumsden, G., Lumsden, D., & Weithoff, C. (2010). Communicating in groups and teams: Sharing leadership (5th ed.). Boston, MA: Wadsworth Cengage Learning.
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