Cultural Distance: How Is it Measured, And How it Impact on Global Marketing Operations
The persistence of cultural distances is relevant for the global multinational marketing operations exposed to multiple cultures in their everyday activities. This indicates that marketing across border introduces complexities because it forces global marketers to tailor their approaches and practices to each cultural context they carry out their business activities. As a result, this paper will discuss concepts applicable to different aspects of cross-border operations. The primary focus of the paper is on multinational business corporations (Baumann, 2007).
This study shows how Hofstede's model is still the most relevant piece of reference for a successive cross-cultural analysis despite it being a widely criticized. The paper compares and contrasts Hofstede's famous concepts with Turner and Schwartz, Trompenaars and Hampden's valued inventory. It will attempt to provide empirical evidence of how cultural diversity influences the global markets by giving illustrations of various cultural conflicts of famous companies. At the end, the paper will discuss various business implications and offers suggestions on how global corporations can manage adaptation to cultural distances (Sarstedt, Schwaiger & Taylor, 2011). This study eventually confirms that cultural distance is an essential factor of success in an organization. Any business entity that takes into account all or many aspects relating to culture are bound to have stress-free business operations because cultural conflicts are reduced.
Hofstede's model
Hofstede's model in cultural dimensions was the first methodology introduced to measure cultural distance. Its development in the late 1970s came after an alternative investigation of work related problems in the IBM workforce across forty countries (Mooij, 2010). As the pioneering model, all subsequent investigations are linked to it, by comparing, evaluating, criticizing, and analyzing. For instance, the Hofstede's model of national cultural distances and its impacts may be considered as a failure of analysis but a triumph of faith. In all relationships with this model, the criticizing draws the attention of individuals who approached the Hofstede's study. However, a few scholars have taken Hofstede's side, thereby questioning the fallacious presuppositions of MacSweeny (Voich, 2013). The scholars have done this through conducting a thorough analysis of his work and pinpointing the profound misunderstandings.
Regardless of being subjected to pure criticism, Hofstede's model remains perhaps the widely accepted and used cross cultural analysis approach. Hofstede's model is still considered the easiest to understand and exhaustive study of cultural diversity. Culture, in its simplest form, is a broad concept and its definition varies based on the context it is related (Sarstedt, Schwaiger & Taylor, 2011). In fact, conceptualizing such a broad topic and applying it to each random context may be perceived presumptuous and awry as a milder effort to measure the immeasurable. Hofstede's study has been accused of only being conducted in one field and within a non-market sector whereby the test individuals of IBM were not investigated as negotiators, consumers, or market intermediaries. As a result, because its collection of data dates back to the late 1970s, it has been claimed impossible of implementing in the plausible current market environment (Hofstede, 2011). Therefore, it has been considered because outdated because the society has changed.
Limitations of Hofstede's Cultural Model
Although Hofstede's method remains the most widely utilized approach to the group and compares national cultures, it has some shortcomings impediments. An evident shortcoming is that the information is old and may not completely catch emerging changes in the political environment or the workplace in spite of the study's replications. Moreover, Hofstede's study was confined to information from a solitary organization. Generalization of national cultural attributes based upon the investigation of a minor subset of cultural parts relies on the untenable suspicion that every country comprises of a uniform national culture and that information from a segment of Toyota employees might be illustrative of the supposed national consistency (Cavusgil & Ghauri, 2009).
The cultural values of Hofstede have additionally been utilized to register total cultural separations between nations along these four measurements to quantify cultural contrasts between nations. Although these cultural separation scores have been used to clarify diverse phenomena in global business, like entry mode decision, worldwide expansion, and performance of multinational firms, this approach has likewise been intensely criticized. First, the calculation of distances based on Hofstede's scores recommends that the distances are symmetric (Baumann, 2007). At the end of the day, a Swedish firm investing in Asia is thought to face precisely the same cultural separation as a U.S. firm investing in Sweden, a presumption that has however been given...
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