" (a Manager's Guide to Cultural Competence Education for Health Care Professionals, nd) Cultural competence training is stated to involve "attitude changes and the examining of personal biases and stereotypes as an initial step to acquiring the skills and competencies necessary for quality cross-cultural care." (a Manager's Guide to Cultural Competence Education for Health Care Professionals, nd)
The Kaiser Family Foundation (2003) states in the work entitled: "Compendium of Cultural Competence Initiatives in Health Care" that cultural competency faces challenges which include: (1) the lack of agreement on the terms, definitions and core approaches; (2) limited research on impact and effectiveness; (3) a misperception that the activities are focused exclusively on people of color, rather than also on diverse population groups that, for example, arise from religious affiliation, class, or sexual orientation; and (4) absence of a financing funding source considered sufficient to implement new initiatives. (United States Department of Justice, 2000)
The work of Bacal, Jansen, and Smith (2006) entitled: "Developing Cultural Competency in Accordance with the Health Practitioners Competence Assurance Act" states that the differences in cultural:
body language, how to show (dis)respect, modesty and privacy concerns, expressions of (dis)agreement, and what constitutes courtesy, it is easy when dealing with someone from another culture to unwittingly give offence or to unintentionally make someone feel awkward, uncomfortable, or confused. In a medical set-ting, patients are often already un-certain, intimidated, and/or apprehensive, so anything that worsens, rather than improves, these feelings tends to create additional barriers between the doctor and patient.10Numerous studies, reviewed by Levinson, demonstrate that patient outcomes improve when patients' cultural, emotional, and personal concerns are considered along with their medical condition." (Bacal, Jansen, and smith, 2006)
IV. EMERGING STANDARDS of CARE
It is clear from the literature reviewed in this study that 'Emerging Standards' of 'culturally competent care' are developing rapidly among healthcare professionals and that best practices are being identified and acknowledged widely among professional nursing staff which includes proper training provisions to equip staff with the necessary levels of competence in negotiation cultural factors known to influence access to healthcare by ethnically diverse patients.
SUMMARY & CONCLUSION
This work has examined the issue of culturally competent provision of care for those in the nursing and other healthcare services professions and has identified various aspects of culturally competent care and the characteristics...
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