Introduction
The relevance of a flowchart cannot be overstated in seeking to define processes and diagrammatically represent certain activities with an aim of seeking better understanding of the said processes so as to either enhance efficiency or eliminate waste. In this text, a flowchart will be used for work analysis. More specifically, the flowchart will be used in the analysis of the discharge process with an aim of proposing changes for improvement.
Discussion
Discharge from hospital is one of the simple events that take place in my place of work. The simple flowchart (appendix 1) defines the discharge process. It is important to note, from the onset, that in basic terms, discharge has got to do with the various activities as well as undertakings associated with the release of a patient from the hospital setting upon the conclusion of a care or treatment episode conducted in a health care facility. In essence, the discharge process could be seen as the last activity of the patient treatment process at a specified healthcare facility. It should be noted that discharge could be for the purpose of transferring a patient to an appropriate care level or for purposes of releasing the patient to his or her family upon meaningful recovery.
At my workplace, discharge is not only a well-coordinated process, but also a patient-focused undertaking that is meant to facilitate the efficient discharge of patients from the facility. The flowchart clearly indicates this. The discharge process commences with a confirmation from the consultant that the patient is fit to be discharged from the facility. In this case, the consultant must complete a formal discharge summary letter. This is a step that could involve several health care professionals including DMO’s and residents/consultants. This is then followed by the preparation of the patient’s hospital charges. The discharge charges in this case are inclusive of the various costs incurred by the patient during their length of stay. The said charges could be inclusive of various medical fees and related medical care expenses for a wide range of procedures including, but not limited to, tests, surgical procedures, etc. This is a function performed by the billing department.
Upon preparation of the patient’s...
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