Thus, the company did not manage to the fullest extent to capitalize on achieved competitive advantages and did not manage to cover all the risks
Before the merger, the HP managers expected their market growth rate between the years of 2002 to 2004 to annual increase by 12%, for the PCs business segment to grow by 8% annually, for services segment by 12% and to increase imaging and printing segment by 10% annually. The company projected the highest profit margin growth in the servicing sector as this was Compaq competitive advantage before the merger. After 3 years of the merger, the actual earned revenues were not equal to the predicted ones in any sector: the enterprise revenues fell by 20% in 2002 compared with their 2001 rates, and by 5% from 2003 to 2002; the same happened with PCs segment, while services segment...
Benchmarking should not include sensitive data or negative advertising using sensitive data to put down the other company. Confidential information must not be shared without the proper confidentiality contract in place, and confidential information should not be illegally obtained from competitors. After internal cost disadvantages are found, steps should be made to correct them by revamping the value chain system, moving high cost activities to lower cost areas, implementing cost-saving
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