Counterproductive & Productive Behaviors in Organizations
In every organization that are some behaviors that are counterproductive, and also there are productive behaviors to be found in every organization. What are those behaviors, what impact to they have on job performance and what strategies would be best to ensure a maximum number of workers are engaged in productive behaviors? This paper reviews those issues and provides answers to the questions.
Productive Behaviors
Productive behaviors are those that contribute to the success of an organization and to the happiness of the individual employee. Those behaviors include cooperation; loyalty; flexibility when being assigned to a new task; genuine concern for doing things correctly; and consistency in attendance and adherence to company guidelines.
There are strategies for increasing or improving productive behavior, according to authors of Getting Things Done (David Allen) and Be Excellent at Anything (Tony Schwartz). Both of these authors were interviewed in the Harvard Business Review (HBR). First of all, Schwartz has advice for managers; people are not meant to run like computers, at "high speeds, continuously, for long periods of time, running multiple programs simultaneously" (HBR, 84). Humans are designed to be "…rhythmic. The heart pulses; muscles contract and relax. We're at our best when we're moving rhythmically between spending energy and renewing it," Schwartz explains.
Schwartz explains that managers should encourage employees to "work intensely for 90 minutes and then take a break to recover"; also, instead of three big meals a day, employees are more productive when they "…eat small, energy-rich...
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Counterproductive behavior in an organization is most often defined as any behaviors/acts voluntary or not, that do not fall in line with the organization's interests/goals (Sackett, Berry, Wiemann, & Laczo, 2006). Then by default we would define productive behavior as any behavior that is in line with the organization's interests/goals. While most definitions define these behaviors, productive and counterproductive as voluntary behaviors there is no reason not to include accidental
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