Empathy Today
Empathy is increasingly viewed as more that an essential aspect of effective person-centered counseling. It is arguably the key humanizing aspect of the effective type of relationship through which a true and honest exchange of understanding can take place to facilitate healing or psychological improvement (Hakansson, 2003).
Carl Rogers, one of the recognized founders of this conceptualization, attached an increasing significance to this reality as he reconsidered the issue of the role of empathy over the course of his professional life. Initially, in his earlier writings (1959), he focused on the "state" of meaning wherein a therapist could "perceive the internal frame of reference of another with accuracy" as if he or she were in alignment with what it was that the client experienced. Not losing this "as if" condition would allow the therapist to stay honest and genuine while still being objective and nonjudgmental about the conditions that the client perceived as his or her reality (Hakansson, 2003).
In his later years (post 1975), he would reconnect with his original conceptualization and try to clarify what experience has taught him. It would be at this point where he would seek to change his original definition of the "state" of empathy more toward an awareness of the process of engagement with the client. Being able to dig deeper would enable the empathetic counselor to truly understand where the client was and thus do justice to his or her perceived realities. In making this change, Rogers replaced his previous definition with this somewhat lengthy description that he believed most accurately expressed the process (Hakansson, 2003:5). Today, it is this definition that in many ways remains the basic understanding of the empathic process:
The way of being with another person which is termed empathic has several facets. It means entering the private perceptual world of the other and becoming thoroughly at home in it. It involves being sensitive, moment to moment, to the changing felt meanings which flow in this other person, to the fear or rage or tenderness or confusion or whatever, that he/she is experiencing. It means temporarily living in his/her life, moving about in it delicately without making judgments, sensing meanings of which he/she is scarcely aware, but not trying to uncover feelings of which the person is totally unaware, since this would be too threatening. It includes communicating your sensings of his/her world as you look with fresh and unfrightened eyes at elements of which the individual is fearful. It means frequently checking with him/her as to the accuracy of your sensings, and being guided by the responses you receive. You are a confident companion to the person in his/her inner world. By pointing to the possible meanings in the flow of his/her experiencing you help the person to focus on this useful type of referent, to experience the meanings more fully, and to move forward in the experiencing (Rogers, 1975:3).
This understanding has been operationalized to some degree on a number of fronts. For one thing, it is often used to distinguish between primary and more advanced empathic engagement. Primary empathy is the initial introduction between the client and the counselor of this important perspective. Evidence seems to indicate that from just the first few sessions objective measurements can be made of the level of empathy that may ultimately develop between the client and the counselor, even if the first demonstrations of this characteristic are founded on rather straightforward indicators (Rogers, 1975:4). Only later does the counselor begin to position him/herself to be attuned to the clues and perceptions that enable them to deduce where a client might be heading when confronted with various life challenges. At this point "advanced empathy responses go beyond surface client expressions by identifying less conscious client feelings, thoughts and perceptions" (McCarthy Veach et al., 2003).
Rogers' earliest understandings led to the development of what he referred to as client-centered counseling. That concept has itself grown across the years to become what is often thought of a person-centered counseling...
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