Scott echoes it experts Brian P. Bloomfield, Rod Coombs, David Knights, and Dale Littler (2000), who say:
IT system enjoys what one might call a special relationship with Resource Management. Its role as depicted in the review is one centred on the improvements and furtherance of a 'balanced' dialogue between doctors and managers. A corollary of this is that it must be neutral politically speaking (see Bloomfield 1995). Thus the review authorizes the introduction of the new it system by subordinating it to the cause of dialogue between doctors and managers. The review represents the information requirements of hospital doctors and management and thereby portrays the it system as fulfilling a preexisting need. The narrative structure here is founded on the discovery of a state of readiness on the part of the hospital followed by the production of a detailed system architecture, specification, and implementation plan. The review presents Manex's own it system as the solution which bridges the gap between the current state of affairs and the implementation of Resource Management. In displacing the tensions or politics (seen as) inherent in the relationship between management and medicine, the 'politics' of it are also displaced. In other words, the presumed a-sociality of the 'technical' is deployed here as a resource (Bloofield, Coombs, et al., pp. 100-1010."
An it system alone is ineffective, it must be supported by knowledgeable it administrators and technicians when its use is integrated at the various and numerous levels of function that are found in a hospital it system. Scott says that her experience has led her to conclude that in addition to a system that can perform the necessary functions of business, system support is essential and the it technicians are integral to the day-to-day operations of business in a hospital setting. Scott says:
Believe it or not, problems arise each day that are new, never experienced...
Based upon the fact the baby boomers are all approaching retirement age, it would be a good idea for the organization to pursue programs that are geared towards seniors. Programs that are geared towards seniors are a great way to produce quality comprehensive health care for those in the community that need it. The organization might pursue the idea of opening a PACE program. " The Program of All-Inclusive Care
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