Contextualizing Fashion: London
The objective of this study is to become familiar with London as a fashion capital and opportunities for fashion retailing in London including the wide range of commercial outlets from the high street store to the fashion concept store.
This study will examine the flagship stores in London as well as the smaller boutiques in order to express an understanding of how shopping is contextualized in London.
Flagship Stores
London shopping is replete with Flagship stores, which are "significant, high profile developments that play and influential and catalytic role in urban regeneration…" (Brown, 2009, p.8) The regenerational flagship project may be "a marketing tool for an entire area of a city, a large advertising hoarding, promoting th4e place for others to invest or spin. The flagship experience may be a brand experience and this may be critical to the luxury flagship store to unify the ultimate allure of the brand." (Brown, 2008, p.1)
Gilmore and Pine (2002) are reported to provide "conceptualization of experience places, based on different sizes and locations, both physical and online. Proposed is that originations explore the possibilities of a rich portfolio of experiences that flow one level to the ext and develop a location hierarchy model to demonstrate how these can be created. The most singular experiences occur in a flagship location, one that is indelibly associated with the company where the company 'stages the very best, most dynamic experience'. (Brown, 2008, p.8)
The theoretical framework of Kozinet et al. (2002) is one reported to extend Bitner's (1992) dimensions of the servicescape3 and the cultural associations that can play an important role to construct contemporary retail environments. Brand related experiences are such that are reported to prevail over functional efficiency and that experiential, spectacular and entertaining aspects of retailing are coming increasingly important to stores. It is held that individual brands should be "enshrined in environments built especially for them, where retaining is essentially tangible and spatial and successfully blend viral and real worlds." (Brown, 2008, p.8)
In this context, it is reported that the retail marker "turns to the aesthetics of the shopping environment where shopping and entertainment combine for consumers to make meaning out of the physical experience of the place. Flagship brands are identified as either "exclusive or nonexclusive outlets for the brand, theme entertain brand stores and a hybrid of these two, themed flagship brand stores. The store of this type promotes brands already existing in various outlets with entertainment as a source of income. The retail brand is viewed "within a context of entertainment-oriented services and that brand related experiences prevail over functional efficiency." (Brown, 2009, p.12)
Created is a "visual three-dimensional model to explain flagship store development through retail orientation, cultural orientation and brand orientation. (Brown, 2012, p.12) Kent reports that the lowest retail, cultural and brand orientation levels are at the pyramid's base with the flagship store positioned higher up the pyramid or "the more multi-dimensionally branded and the more experienced it will be." (Brown, 2009, p.12) The consistent theme reported to emerge is the "consistent use of flagship stores to thoroughly combine elements of the market mix. Basic marketing mix elements are these as follows:
(1) Mix promotion;
(2) Place; and (3) Product assortment; and (4) Price. (Brown, 2009, p.12)
Each of these are carefully controlled at the flagship stores according to specific strategies and planning. Brown reports that the complexity of the flagship store is such that leads to "the extended mix approach as the physical environment and people are particularly important elements." (2009, p.12)
Retail flagships are reported as more than simply stores "firstly they are positioned to communicate corporate and brand values to customers and employees, competitors and communities." (Brown, 2012, p.13) The terms lighthouse and beacon are used to describe these stores. The flagship stores function is such that can be described as a "marketing Communications strategy, the benefits of which...
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