It is interesting that the decision immediately becomes part of the feedback for the next decision. For example, I was not terribly enamored with my older laptop, so that brand was ruled out fairly quickly in the process -- I simply did not feel right about buying that brand again when there are so many on the market. The new purchase immediately went into my memory so that the next time I purchase a laptop, a lot of the lessons I learned from this process and the analysis that I undertook will form the basis of the next laptop purchase decision-making process.
Headache Remedy
Headache remedies are a low involvement purchase. The EBM model encompasses a number of different factors that contribute to a purchase decision. Not all of these factors are used in the decision with respect to a headache remedy. There is a core alternative evaluation where I once considered the three main types of headache remedy. Within those types, there are innumerable brands to consider, but I had long ago settled on a type that I felt worked best for me.
Typically, I only buy the same brand of headache remedy. I base this decision largely on memory -- I like this brand -- and on a central belief that within the specific remedy type (ibuprofen) the different brands are largely the same. The issue of availability is also addressed to some degree in that if I need some in a hurry and my brand is not available at a given store I need to have a back-up brand. However, this is more or less the extent of the thought that I give to this purchase. Relative to the laptop purchase, there is much more instinct involved in the decision to purchase headache remedy. The decision to purchase the remedy and the decision to purchase a specific brand have largely been conflated.
Strengths & Weaknesses of the Model
The EBM model is complex because it encompasses such a wide range of factors. I feel that the main strength of this model is that it allows for a multi-directional thought process flow and for a number of different factors to be incorporated into the final decision. The model,...
Marketers should therefore be aware of the delicate balance between price and perceived value. The purchase decision and actual purchase also have interesting dynamics than can be used by marketers. Product availability may for example cause a discrepancy between the purchase and purchase decision. The post-purchase evaluation is also an important stage, as this relates to consumer satisfaction or dissatisfaction and may once again lead to positive or negative word
Alternative evaluation: At this instance, the customer evaluates the brands and products that are in their suggested set. Customers appraise substitutes in terms of the practical and psychological reimbursement that they present. The marketing association wants to recognize what benefits customers for what they are looking for and then which features are most significant in provisions of making a choice. The related inner psychological procedure that is linked with the
The supposed significance of the job can be serious to determine how much time and endeavors customers dedicate to search for information and evaluating options. People pay attention to information professed to be significant and applicable to them. Common cognitive restraints and dissimilarities in experience and situation pressurize decision making. Customers have confines on their capability to use information. These cognitive restrictions sway how customers look for the information,
Consumer Behavior Models: Decision making model, Maslow's hierarchy of needs, Freudian Theory, Non- Freudian theory, trait theory, learning process models Do consumers mainly use logical or emotional thinking when making decisions? This is the essential problem with which all marketers must grapple. Some models of consumer behavior, such as the seven-step decision model, suggest that consumers make decisions very logically, carefully weighing the pros and cons. Others suggest that when consumers
consumer behavior models: decision making model, Maslow's hierarchy, Freudian Theory, Non- Freudian theory, Trait theory, learning process. Reflect individually on how your understanding and interpretation of the consumer decision-making process might influence your thinking when applying marketing principles in future business roles. According to Maslow's hierarchy of needs, all human beings are driven to fulfill certain needs and desires, but some needs are perceived as having priority over other needs. Until
Consumer Behavior Consumer Needs and Marketing Efforts Consumer Needs A need is defined as "a state of felt deprivation in a person" (Kotler, Chandler, Gibbs, & McColl 1999, p. 4). The most basic human needs are those for food, clothing, warmth, and safety. There are also needs that are more psychological, such as the need to feel loved, to feel successful, or to feel a sense of belonging. A more thorough explanation of
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