Consumer Behavior
Three types of needs are biological needs, utilitarian needs and hedonic needs. Biologic needs are those needed to sustain life (shelter, food, water). Utilitarian needs are those that "emphasize the objective, tangible attributes of products" (Miller, 2010). These are practical products that provide a specific function (toiletries, clothes, pots and pans). A third type of need is hedonic needs, and these are products that are "subjective and experiential" (Ibid). These are products that we buy because we enjoy them, and derive pleasure from their use. Some products can combine attributes -- such as paying more for better clothes because we like them.
Aisner and Fournier (1999) outline the concept of brand relationships. These are one-way sentiments that a consumer has with respect to a brand, and perhaps the relationship also consists of attributes in the brand that reflect back on the consumer as a mirror. A meek accountant might be a Harley to feel edgier. The bike is just a piece of metal -- it has no personality of its own. But the brand conveys something back to the consumer and the consumer responds to that. The result is that the consumer perceives a relationship wherein he/she relates differently to different brands based on attributes those brands are imbued with by marketers.
3. Surface-level processing occurs at the sensory level. For example, when driving I see a red octagon in front of me....
Consumer Behavior - Analysis of Coca-Cola Consumer Behavior - Analysis of a Product or Service The objectives of this report are to discuss what consumer behavior is, why consumer behavior is vital, and how consumer behavior is influenced by the needs, goals, and motivations of the consumer. The purchase and use of a product by the Coca-Cola Company will provide support for this report. The consumer behavior of consumers of soft drinks
Consumer Behavior and Purchase Decisions: In today's society shoes are regarded as footwear products that are geared towards protecting the human foot while providing comfort to carry out several activities. In addition, they are seen as fashionable items that are used to improve self-image through providing decoration. Generally, consumer behavior and purchase decisions for these items are usually affected by various factors such as material selection, attractiveness of the store, shoe
Consumer Behavior In the wake of the London 2012 Olympics, discount airliner Easyjet recorded a boost in its business. The company reported that demand for flights from London was strong after the Games, boosting profit expectations for the year from £280m-£300m to £310m-£320m (BBC, 2012). The company noted several factors that contributed to the boost, many of which relate to the concept of consumer behaviour. For example, the article cites that
Consumer behavior analysis is an important element in relationship marketing that focuses on examining the role of the customer across various aspects. This element basically emphasizes on effective reaching out of customers and potential markets. Consumer behavior analysis is regarded as a data-centered marketing technique that is used to directly reach out to individuals with customer data assessment that help in improving an organization's business profits. Consequently, one of the
Consumer Behavior Consider decision making Rational consumer behavior: What can organizations learn? The consumer decision-making process can be conceptualized as a rational, economic model or a subjective, psychological model. The first stage involves the recognition of a need, followed by a search for information, evaluation of alternatives, the purchase, and is concluded by the post-purchase evaluation (Buyer behavior, 2012, tutor2u). This process can be long and laborious or relatively short in duration, depending
The second was a Cafe study of cash vs. credit, which was completed in a lab setting, the respondent base included 147 undergraduates between the ages of 20 to 46 years of age with a median monthly income of $1,000 or less. The objective of this lab study was to determine the elasticity of demand for desserts when the respondents were given $10 in cash and told they could
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