Discuss the four stages of the conflict process. Do all persons involved in conflicts experience all four stages of conflict? Why or why not? How does the conflict process affect the quality of the conflict resolution?
In a much more integrated and connected society conflict is inevitable. Businesses, due in part to globalization are now heavily focused on international operations. This often requires a global team with varying cultural and societal norms. Due to the amalgamation of different cultures, beliefs and systems, conflicts are often inevitable. Typically, the conflict process consists of four primary stages which are frustration, conceptualization, action and outcome. Most people in involved in conflicts experience all four of these stages albeit in varying degrees and magnitude.
The first stage of frustration, groups of individuals are may experience a goal of objective being blocked within the organization. This often result in frustration which typically manifests itself with anger. Frustration often results from conflicting perceptions of different parties. These misperceptions are often highest during periods of extreme stress. Hospitals often have a large degree of frustration due to the large amount of stress and potential misconceptions involved with the job. Patients, nurses, doctors and other staff members may experience this first stage due to various circumstances that occur within the job environment (Behfar, 2007)
The next state of conflict is conceptualization. Here different interpretations of the same facts can cause conflict. In addition, the different belief as to the important elements within the factual information provided can also cause conflict. Due...
Technology has exacerbated this conflict stage as individuals are inundated with inaccurate information that is designed to grab headlines and reader attention. In addition, most people no longer look to interpret the facts presented to them for any biases or errors in judgement. Instead many individuals simply take the information as given and do not look to investigate further. This stage of conflict reached its apex in the recent presidential election. Here, followers of Donald Trump believed the election was stolen from Trump due to massive election fraud. However, after countless hours of investigation, no evidence was found of widespread voter fraud. Instead, of reviewing the evidence provided, many of Trumps supporters instead marched and protested at the capital, leading to massive amounts of damage and even death. Here the conflict stage of conceptualization was used in a negative manner by Trump supports who simply did not look at the overwhelming evidence presented against their claims. Instead, they chose to ignore the evidence and take action against others. To a much lower extent this can happen in the corporate or group environment as well. Here, business politics, desire for promotions, or simply a desire to be liked by others can lead to biases in the interpretation of facts. This conceptualization can often lead to incorrect decisions (Ayoko, 2014).The third step in the process in action. This stage of…
References
1. Adenyi, Theophilus. (2020). Stages of Conflict.
2. Ayoko, Oluremi B., Neal M. Ashkanasy, and Karen A. Jehn. Handbook of Conflict Management Research. Cheltenham, UK: Edward Edgar, 2014.
3. Behfar, Kristin J., and Leigh L. Thompson. Conflict in Organizational Groups: New Directions in Theory and Practice. Evanston, IL: Northwestern University Press, 2007
4. De Dreu, Carsten K. W., and Michele J. Gelfand. The Psychology of Conflict and Conflict Management in Organizations. New York: Lawrence Erlbaum, 2008.
Conflict Resolution Valerie is caught in an approach -- avoidance conflict (Miller, 1944). She seeks to confront Thomas regarding the rumor that she has heard that Thomas is spending time with a female colleague, yet at the same time she is apprehensive regarding approaching him about the issue because if she does so and the rumors not true Thomas will be upset by her mistrust. Thus, she has motivation to approach
Some of the most productive areas in terms of copper are the Gimbi, Jawando and Mavo in Wase LGA. This region is accredited to be the richest region in terms of natural minerals and holds commercially viable mineral levels like the copper deposits, Gypsum, Hard Rock, limestone, calcite strantonite, and Galena (Sterlington Resources, 2014). These rich deposits have been another central cause of conflict and violence especially directed towards
Conflict Resolution The objective of this study is to examine conflict resolution and to describe a situation where conflict resolution has been encountered related to nursing and how the situation was handled. This work in writing will identify any patterns of behavior and the applicable of patterns to any other conflict situations and provide supporting evidence. Steps that could be taken to improve the situation will be outlined as well as
Collective Bargaining The labor laws are encouraging unionization. This is because the state Labor Relations Board determined that the RAs have a right to form / join a union and they are entitled to collective bargaining. At the same time, the university is recognizing the union as the legitimate representative for the RAs. These factors are showing how the law is encouraging everyone to unionize. This is from the state making the
Collective Bargaining The bargaining environment in which Magic Carpet Airlines (MCA) found itself was a hostile one. The flight attendants' union (LFA - League of Flight Attendants) wanted much more than MCA wanted to give, but it was also clear that the LFA had legitimate concerns with the way they were treated by MCA and what they were offered financially. LFA was very committed to the idea that concessions needed to
Collective Bargaining MLB Collective Bargaining in the MLB Locate an article describing a collective bargaining situation that has arisen within the past two years. This article should be from a newspaper, an academic journal, or a credible online news source. Use a minimum of two additional references to support your discussion and to respond to the questions in the assignment. State the nature of the collective bargaining dispute. The next collective labor agreement in
Our semester plans gives you unlimited, unrestricted access to our entire library of resources —writing tools, guides, example essays, tutorials, class notes, and more.
Get Started Now