Conflict Management and Negotiation, Case 8 Sick Leave
Kelly, Mark and Suzanne -- two Canadians and a British citizens, respectively -- are working as Assistant Language Teachers (ALTs) within the Japan Exchange and Teaching Program (JET) in Soto, Japan. In an effort to improve the English education standards used in Japanese schools, the national government designed the JET program to facilitate the exchange of English teachers from international locales. Government agencies and other educational experts believed that the process of exchanging teachers would serve to further the growing commitment to internalization on the municipal level, emphasizing the value of English-language competency for Japanese citizens and government workers. In order to properly address the instance of workplace issues or complaints from its ALTs, the JET program allowed for a process of resolution mediated by the Conference of Local Authorities for International Relations (CLAIR). Although the CLAIR program was intended to be proactive in nature, its standards were only applicable if the host institution remained unable to resolve the conflict through independent means. Case study 8 thus examines the occurrence of several conflicts between Japanese authorities and its contingent of foreign workers teaching English as ALTs.
Although the dilemma faced by Kelly and her fellow ALTs would appear to be a fairly standard case of supervisor overreach in Western culture -- with a third-party mediator becoming involved to delineate the exact boundaries of a superior's authority over his or her subordinates -- the cross-cultural implications of this case warrant...
Conflict Resolution: Scenario Analysis The purpose of this research paper is to find theories and ways on how people deal with conflict on a smaller scale. Conflict arises from differences. It occurs whenever people disagree over their values, motivations, perceptions, ideas, or desires. A deep personal need is at the core of the problem, such as a need to feel safe and secure, a need to feel respected and valued, or a
Negotiation Skill Negotiations The 'negotiation' process, entailing conflicting parties' deliberation over the problem and arrival at a conclusion that works to all parties' advantage, constitutes a highly effective means of preventing tension and disputes. Disagreeing persons sit together, engage in open-forum problem discussion, bargain or negotiate, and arrive at a result satisfactory to every party. Successful communication leads to successful negotiation. Negotiations should be free from yelling and brawling; parties ought to
, 2010). The model includes several mediator (e.g., knowledge exchange) and moderator variables (e.g., self-leadership competencies of actors) that explain why and when this approach is effective and looks at leadership in more of a comprehensive way than focusing on one individual. Such perspectives have suggested that when employees become involved in the decision making processes then this can strengthen leadership. Transactional Leadership Transactional leadership is the leadership model that represents what
At the same time, one does not know whether they offer the workers any benefit or perk as is provided by Korean employers. This matter has to be sorted out by the Korean partner as the workers are more likely to trust him than Australians. He may also find it possible to offer the workers the same perks that are offered to his employees in other concerns. The hours of
The first step in project management involves identifying the requirements. The second step is establishment of a clear and achievable objective. The third step is finding a balance for the competing demands for quality, scope, time and cost. Finally, the fourth step in project management is the adaptation of the specifications, plans and approach to the various concerns and expectations of the client. It is necessary that the manager
Furthermore, when groups began people naturally turned to the group leader for direction and advice. It would be accurate to state that most of the relating was to the group leader at that point. However, by exercising linking behavior, I was able to get the group members to look to each other for understanding and help. Initially, I had to point out when people were saying things that would indicate
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