¶ … computer used by the employee has either been compromised physically with a password cracking software (EC-Council,2010;Beaver & McClure,2010) or it has bee compromised remotely with the help of a keylogging software.A keylogger is noted by APWG (2006) as a special crimeware code that is designed with the sole intention of collecting information from the end-user terminal. The stolen information includes every strike of the keyboard which it captures.The most sensitive of the captured information are the user's credentials. Keylogger may also be used to refer to the hardware used for this purpose. The employee's password could also have been shoulder-surfed by his immediate neighbor at the workplace. This could be his coworker who manages to peek and see over his shoulder as he types in sensitive authentication information (password)
Strategy to address the issue as well as the necessary steps for resolving the issue
The strategy for addressing this threat is the adoption of a physical and software-based security system for the computer network. This is to say that the software must be secured using a very strong and effective anti-virus software. Anti-spyware must also be installed and updated frequently in order to detect any keyloggers. Physically, the computer must be checked for any physical keyloggers that may be attached to any of the USB ports, mouse and keyboard ports as well as under the keyboard. It is worth noting that keyloggers may be hidden in virtually any part of the computer system so long as there is a data bus. The issue can be resolved by instituting an appropriate information Technology policy at the workplace that discourages the installation of unapproved software and hardware (Can be disabled by the use of appropriate policies that govern administrative rights).
Case Project...
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