Compensation
I believe that Keith was entirely justified in insisting that the job, not the person, be evaluated. If a company has established protocol, then that protocol should be followed. The receptionist in question has a boss who is in charge of evaluating her performance on a regular basis; the committee would likely be overstepping its boundaries if they had decided to evaluate a single person, rather than the position they were intended to evaluate. Keith would likely be justified in reminding the other committee members of their responsibilities and duties regarding the committee's purpose.
Initially, Keith was bothered by the possibility of a confrontation at the meeting with certain committee members. It would therefore behoove Keith to approach the situation with care and consideration, while maintaining a sense of balance and humbleness. One thing that Keith does not want to do is approach the other members of the committee with an arrogant attitude that could cause more friction. As one recent study determined, "people who are humble do not act superior to others, which runs counter to arrogant behavior" (Johnson, Silverman, Shyamsunder, Swee, Rodopman, Cho, Bauer, 2010, pp. 409). Bob had already set a negative tone to the meeting by interrupting Keith, and Rita was obviously in cahoots with Bob. Keith, by maintaining a sense of humility, would likely circumvent their shared attitude from the very beginning. The Johnson et al. study states that "it is easy to form mental caricatures of employees who exaggerate their own qualities and worth, while belittling their colleagues" (p. 405). No one enjoys that type of attitude, especially in the workplace.
Whether Keith approaches it humbly or not, is not the real question though. The situation is one in which Keith should take control and set the parameters.
The committee's job is to set rates of pay for specific...
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