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Communication Radioshack Case Study Radioshack Case Study

It generates a toxic work atmosphere and bad feelings everywhere. One will be under a microscope as the remaining workers will cautiously watch everything one does. If dealt with badly one will have efficiency and confidence troubles for months to come (How to Layoff Employees without Sacrificing Compassion, n.d.). To be effectual and diminish problems, one must systematize all the particulars ahead of time. One must have severance packages, layoff letters, explanations of benefits, and all other relevant documents organized and ready to go. A company should make corporate outplacement services accessible to the leaving workers. Outplacement services will alleviate the blow and offer sympathetic support to aid former workers. This will affect how the remaining workers as well as consumers outlook about the company (How to Layoff Employees without Sacrificing Compassion, n.d.).

Reason

Managers must make sure that they distribute the bad news in person and not via email. They should not put the dirty work onto anyone else's plate. The boss needs to distribute the message and stand with their workers when they do so. One should know what they are going to say and say it sympathetically. After all these people are their friends and coworkers. A manager owes it to their workers to be the one to deliver the news. Finally one should permit themselves and the remaining workers to mourn and respond after the layoff. The remaining workers have lost their...

They will be worried for those who have lost their jobs, particularly since they have done nothing wrong. Workers should be reminded that this is not personal. It is a business choice to protect or reorganize the organization for those who remain. Carrying out layoffs is never a pleasant task, but managers and workers can get through it if it is done the right way (How to Layoff Employees without Sacrificing Compassion, n.d.).
Comments/Thoughts

The way in which RadioShack handled their layoffs had to be the worst possible way. It was very cold and showed not compassion for their employees at all. It not only sent a message to the employees that remained but also to their customers as well. The message that they sent was that they really don't care. This kind of attitude can do a lot of damage to a companies reputation not only as an employer but as a company as a whole.

References

Bauer, Talya and Erdogan, Berrin. (n.d.). You've Got Mail…and You're Fired! The Case of RadioShack. Retrieved from http://www.flatworldknowledge.com/pub/organizational-behavior-v1.1/198746#web-198746

How to Layoff Employees without Sacrificing Compassion. (n.d.). Retrieved from http://www.howtolayoffemployees.com/

Joyce, Amy. (2006). Fired Via E-Mail, And Other Tales of Poor Exits. Retrieved from http://www.washingtonpost.com/wp-

dyn/content/article/2006/09/09/AR2006090900103.html

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References

Bauer, Talya and Erdogan, Berrin. (n.d.). You've Got Mail…and You're Fired! The Case of RadioShack. Retrieved from http://www.flatworldknowledge.com/pub/organizational-behavior-v1.1/198746#web-198746

How to Layoff Employees without Sacrificing Compassion. (n.d.). Retrieved from http://www.howtolayoffemployees.com/

Joyce, Amy. (2006). Fired Via E-Mail, And Other Tales of Poor Exits. Retrieved from http://www.washingtonpost.com/wp-

dyn/content/article/2006/09/09/AR2006090900103.html
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