Verified Document

Communication Barriers Do You Think Are Most Essay

¶ … communication barriers do you think are most likely to affect Brian Dunn when communicating via social media with Best Buy employees? When trying to communicate with employees via social media, there are several communication barriers that Brian Dunn will experience. The first is that the message that he is trying to pass across to the employees may be overshadowed by the huge clutter of tweets from the various people that the employees follow Evans & McKee, 2010.

As explained, there are many irrelevant tweets such as the example of having a taco that may overshadow the real important ones such as a communication from Brian Dunn.

Secondly is the security breach that was encountered by Brian Dunn when a hacker sent out a tweet using his account that "I've been having a lot of great sex lately, and here's why." This is a barrier to communication since it may make the employees not to take Brian seriously any longer. They may think that his messages are not important for their roles as employees and thus ignore others that may be important Haenlein & Kaplan, 2010()

Which barriers do you think are most likely when communicating with Best Buy customers?

When...

Parts of this document are hidden

View Full Document
svg-one

Secondly is the viral way in which a negative communication can be passed on. A good example is as described regarding the video that gave a negative depiction of Best Buy. Stopping a viral spread can be quite difficult since though the video can be taken down, there can be bad effects arising as people will discuss the video both offline and online.
Third is the situation where when his account was hacked and an obscene tweet sent out, many customers may view this as unprofessional behavior by Brian Dunn and thus ignore his communications.

How effective of a listener is Brian Dunn?

Brian Dunn is a great listener. In terms of capitalizing on speed of though, he listens to the speaker and weighs the evidence to see the admissibility. He listens for any useful information as described concerning his behavior on social media and thus he is able to find an area of interest in the speaker. He also does not get worked up but withholds judgment until the situation is analyzed. He gives the speaker full attention and is…

Sources used in this document:
References

Collins, C.J., & Clark, K.D. (2003). Strategic Human Resource Practices, Top Management Team Social Networks, and Firm Performance: The Role of Human Resource Practices in Creating Organizational Competitive Advantage. The Academy of Management Journal, 46(6), 740-751.

Evans, D., & McKee, J. (2010). Social Media Marketing: The Next Generation of Business Engagement. New York, NY: John Wiley & Sons.

Gross, R., & Acquisti, A. (2005). Information revelation and privacy in online social networks. Paper presented at the WPES'05, Alexandria, Virginia.

Haenlein, M., & Kaplan, A. (2010). Users of the world, unite! The challenges and opportunities of social media. Business Horizons, 53(1), 432-465.
Cite this Document:
Copy Bibliography Citation

Related Documents

Communication Media Assertive Communicators Communication Is a
Words: 1320 Length: 4 Document Type: Essay

Communication Media Assertive Communicators Communication is a course of action in which the information, ideas, thoughts, feelings, emotions, opinions and knowledge are exchanged between two or more people. This meaningful interaction can be in the form of speech, signals, writing, or behavior. This two-way interaction is an integral process not only in the on a daily basis but is equally significant at the workplace, as it helps elevating the communication gap (Wood

Communication Skills Self-Assessment Interpersonal Communication...
Words: 2108 Length: 7 Document Type: Essay

Communication Skills Self-Assessment Interpersonal Communication Speech and language pathologists are considered to be experts in the field of interpersonal communication. Yet these professionals readily agree that although they may be experts in disorders of communication, they "are not experts in 'communication,' particularly that of interpersonal communication" (Montgomery, 2006). A fundamental reason that someone might not be skilled in interpersonal communication is that they have difficulty attending to and processing all of the

Communication Breakdown and Cultural Disconnect
Words: 953 Length: 3 Document Type: Term Paper

Communication The Hunter-Worth situation is an interesting example of cultural communication breakdown. In this instance, the breakdown has led to several problems. There is conflict between Hunter-Worth and the Mexican plant, and there is a shortage of the toy. The problems are related. The communication breakdown has resulted in Hunter-Worth management not knowing what the problem with the toy is. While Moore might not think so, resolving the conflict is going

Communication Verbal Communication Includes the Words That
Words: 911 Length: 3 Document Type: Essay

Communication Verbal communication includes the words that are physically spoken, as well as factors, according to the video, such as tone of voice, rhythm of speaking, word choice, and emphasis. Experts and researchers in the field of communication assert that nonverbal communication composes more than half of the communication among people. Nonverbal communication has a variety of factors such as eye contact, gestures, body language, the setting, and even the dress

Communications Training Program Kudler Fine Foods &
Words: 584 Length: 2 Document Type: Essay

Communications Training Program Kudler Fine Foods & Wine The objective of this work in writing is to develop a communications-training plan for Kudler Fine Foods & Wine. The communication-training plan will improve the virtual organization's communication process. Communication Training Program Objectives The communication-training program that is effective is one that is well planned and one that understands the objectives of the training program. The first step in an effective communication-training program is being clear

Communication Theory Attribution Theory in
Words: 1281 Length: 4 Document Type: Research Paper

Here, people always attribute causes to actions and happenings, with the belief that everything has an explanation only if we could look deeper enough (Changing Minds, 2011). This theory serves to show how people have very different perspectives to happenings or events in the daily lives, and these varying views can easily stray into power imbalance, prejudice and such like vices ultimately affecting the communication process. Under attribution theory, there

Sign Up for Unlimited Study Help

Our semester plans gives you unlimited, unrestricted access to our entire library of resources —writing tools, guides, example essays, tutorials, class notes, and more.

Get Started Now