Communicating in the Virtual Workplace: Analyzing Messages
Effective communication is crucial to the success of any organization. It plays a significant role in the planning and control of organizational resources, and is, therefore, essential for the realization of organizational goals. Effective tools of communication are, in that regard, a fundamental employee attribute and a critical business tool. The 'seven CS of business communication'- completeness, conciseness, consideration, concreteness, clarity, courteousness, and correctness - are used to show the features of effective business messages (Daw, 2006). The use of these attributes in communication ensures that employees become effective communicators, with the ability to effectively select the content of their messages, and the environment that best suits a message's purpose, and recipient (Daw, 2006).
An Analysis of Sample Business Messages
The communication process provides a framework for the realization of effective communication (Sanchez, n.d.). Through the communication process, the sender, and the receiver of a message are able to share a common meaning (Daw, 2006). It is only then, that effective communication is said to have taken place.
The Communication Process
The process of communication comprises of four major elements; encoding, the environment, decoding and feedback (Sanchez, n.d.). There are two additional factors in the communication process; the sender and receiver of a message. The sender is the source of a message, and marks the beginning...
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