Samsung Electronics is the largest producer of mobile phones, LCD panels, semiconductors, and televisions in the world. Owned by the Chinese global business conglomerate Samsung Group and with its headquarters in Suwon, South Korea, Samsung has manufacturing facilities and sales operations in more than 80 countries across the globe. This paper discusses a number of strategic aspects relating to Samsung. The paper specifically determines the impact of the company's mission, vision, and primary stakeholders on its overall success, analyses the company's competitive environment (five forces force analysis) as well as its internal and external environment (SWOT analysis, and discusses the various levels and types of strategies the firm may use to maximise its competitiveness and profitability. Also, the paper outlines a communications plan the company could use to communicate its strategies to its key stakeholders, evaluates two corporate governance mechanisms used by the firm, and assesses the firm's leadership and corporate social responsibility (CSR) efforts.
Mission, Vision, and Primary Stakeholders
The mission and vision of a firm as well as its primary stakeholders have important implications on the overall success of the firm. Mission and vision identify a firm's strategic direction, while stakeholders are involved in executing the mission and vision (Hill & Jones, 2012). Samsung's mission is "to inspire the world with innovative technologies, products and designs that enrich people's lives and contribute to a socially responsible, sustainable future" (Samsung, 2017). The company's mission is driven by a vision to "inspire the world" and 'create the future" (Samsung, 2017). For the close to five decades it has been in existence, the company has lived to its mission and vision. From smartphones to home appliances, the company has consistently introduced innovate products that have immensely transformed how people communicate and meet everyday household needs such as laundry, air conditioning, and entertainment. This explains why the company is the most prominent electronics company in the world today.
Achieving the company's mission and vision would not have been possible without the input, contribution, and commitment of its primary stakeholders. Indeed, the significance of primary stakeholders to the success of a company cannot be overemphasised. Primary stakeholders are individuals or entities without which a company would not operate or would cease to be in existence (Hill & Jones, 2012). For Samsung, these include the board, the management, and employees. The phenomenal success of the company in the rigorously competitive global electronics industry is a without a doubt a reflection of the company's able and competent leadership and workforce.
Five Forces Analysis
The five forces model provides an ideal framework for analyzing the industry environment in which a firm operates. According to the model, there are five forces of competition in any given industry: threat of rivalry, threat of new entrants, threat of substitutes, bargaining power of suppliers, and bargaining power of buyers (Hill & Jones, 2012). Samsung operates in one of the most fiercely competitive industries. Indeed, with other equally powerful players in the industry such as Apple, Huawei, Sony, LG, Nokia, Motorola, and BlackBerry, the threat of rivalry is strong. The threat of substitutes in the consumer electronics industry is also strong due to the availability of numerous products that can fulfil the same need, such as tablets and laptops.
Though the threats of rivalry and new...
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