In siding with the marketing and sales teams, my position was that accuracy and speed of the development was more critical to meeting and exceeding customer expectations. The transformational power of leadership is kin changing a culture and making it more agile, market-driven and aggressively focused on customer needs. The argument of speed and accuracy for the customer, and more importantly to hold onto them as a client, overshadowed

Now the Cincom main website and ancillary sites all are compatible with the Apple iPad, iPhone and iTouch, in addition to the comparison features on the site itself, which allows for different software applications to be compared as well. As Cincom sells its own guided selling system, the company uses this technology to provide customers with knowledge-based search throughout the entire product lines and also through specific prepackaged solution

Second, the assumption of a phased roll-out in each of the global geographies of Cincom makes the most sense, concentrating on localization of languages and variation in key human resources processes by region prior to the formal introduction of the system. This is critical, in our experience, to ensure there is a higher probability of adoption of the system. Third, the assumption that the system will be integrated with

Managing Organizational Change Cincom and Accountability of Sales Representative for Results Cincom is a 43-year-old developer of enterprise software applications and by virtue of the designed-in nature of their applications, has been able to literally coast on a comfortable wave of recurring revenue for a decade. This recurring revenue stream is comprised of license payments, maintenance fees, and the continual need for updates to mission-critical systems the company sold, in some cases,

These are the two most powerful factors that anchor the Force Field Model analysis of the enterprise software industry. With the driving and restraining forces in continual interaction and at times conflict, productivity shifts drastically across the continuums of industries based on the impact of driving and restraining forces (Paquin, Koplyay, 2007). Cincom is being affected by the disruptive driving forces of CAPEX and OPEX most severely as competitors are

Strategic Planning for Companies Strategic Planning for Cincom Systems Creating transformational change in companies by automating their most challenging processes, strategies and systems is what Cincom Systems excels at today. The company has five different product divisions, each selling enterprise software into various segments of the Customer Relationship Management (CRM) marketplace. Privately held with 700 employees employed across five continents, Cincom is also profitable and has had many customers on maintenance contracts