The need to develop greater cooperation is a shared goal. In the 1990s, the FBI and CIA formed a group of top executives called the Gang of Eight, whose purpose was to attempt o resolve the cultural divide between the two groups. This group encouraged an exchange program where members of the CIA and members of the FBI would work for the other organization so that they would learn more about how the other one worked (Gorman, 2001).
In 1999, it was determined that the efforts at cooperation had been successful. They felt that they had accomplished their goals and that their work was done (Gorman, 2001). However, after 9/11 the old feud was rekindled as each side attempted to shift blame to the other one. This represents a transactive goal and a dysfunctional one at that. Both organizations still have the prospective goal of protecting the American public. However, a transactive goal of self-protection developed because no one wanted to be held responsible for the mistakes that led to the tragedy.
The transactive goals of the organization place the prospective goals at risk. The inability to communicate with one another and the schism that has developed between the two organizations as a result, not only place the organizations at risk, they place the safety of the American pubic in jeopardy. The inability to communicate creates security holes that could allow an opportunistic Al Qaeda to take advantage of the situation (Grebb, 2003). Currently, the FBI is still working within the United States and the CIA is still working abroad. Domestic Al Qaeda members do not have these types of difficulties coordinating with their counterparts, which gives than a decided advantage in the situation (Gorman, 2001).
As one can see, the schism between the FBI and CIA now goes beyond individual differences between the two groups. It now places them at a disadvantage, as compared to their immediate threat. These problems between the CIA and FBI were important in the past and represented a major barrier to their effectiveness. However, now the situation has become desperate and the two organizations must resolve this finally.
Lens Model of Conflict
Each person in a conflict views the situation from their own lens. The ability to resolve conflict often depends on the ability to view the situation from another persons' lens. In this case, the FBI and CIA have developed very different lenses through which to view the situation. The FBI views the war on terrorism from the number of wins that they can tally. The FBI has charged 200 suspected terrorists around the country. These successes can be quantified by one arrest at a time, one case at a time and one conviction at a time (Gorman., 2001). In keeping with their individualistic viewpoint, individual agents are rewarded for their successes. The lens through which the FBI views a case is linear and concrete. Certainty is imperative an there is a nice, clean end to each case (Gorman, 2001).
Information through the CIA lens is much less tangible. Informants often develop friendly relationships with agents. The CIA can act on suspicion and a hunch. The FBI must have concrete evidence. The CIA agent must be able to foresee and predict future events. The CIA agent draws connections and makes inferences, information that might be difficult to connect at the very least. The CIA officer talks in terms of the team. The case is never closed, but it is seen as an ongoing story to tell (Gorman, 2001). The CIA might have an informant for many...
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