Communication Methods
Scenario #1 "One of your employees is constantly late, leaving food and drinks at the work station, and you are forced to address the situation" is best addressed with face-to-face communication. In this method, a conversation will occur, but first the issue will be presented to the employee in question. This will require the manager to speak directly. In this case, habitual lateness negates the need to address specific circumstances; everybody is late once in a while but habitual lateness is unacceptable according to company policy.
Manager: "Good morning, Jones. Please, take a seat."
Jones: "What's up?"
Manager: "I'm issuing you a verbal warning for your lateness. You were late again yesterday. Our records show you as being late 23 times since the start of the fiscal year. Employees are expected to be at their workstations promptly at 9am, and you have continually failed to do this. You do good work, Jones, but it is against company policy to be continually late. You don't even call to explain your lateness, you just show up late."
Jones: "But I ."
Manager: "I don't care, Jones. I brought Watson here as a witness from Human Resources. The verbal warning is the first warning. At this point, however, you have been late more times than the rest of the department combined. That's not going to be enough to maintain your employment. How it works is this. After the verbal warning, the next late in the next six months will result in a written warning. The subsequent late to that, if within six months, will result in your termination."
Jones: "Blah blah."
Manager: "You can have a great reason for being late once, but you have been late 23 times since the start of the fiscal year. That is a pattern, and it is unfair to the rest of your coworkers who do show up on time. It is unfair to the company. That is why the company has this policy in place. One other thing, Jones. There's nothing in the rules that specifies tidiness of workstation, but yours is a mess. The food you leave is a risk for attracting pests, and therefore is a violation of health codes. You are obligated to maintain health codes under terms of your employment, so you will need to tidy up your work station, and maintain its cleanliness going forward. Consider this...
Communication Apply appropriate communication methods and behaviors in an organizational setting The most appropriate methods of communication and behaviors in any organizational setting are to use transitional leadership techniques. This is when there is open communication about any kind of issues and solutions for dealing with key problems. At the heart of this focus, is using different strategies that will reach out to employees and managers. This involves actively listening to what
Communication Theories The unique part of the human mind is that it requires two distinct yet complementary sides that work in concert to bring about reality. In most cases the right side of the mind or brain is the more abstract and artistic component. The left side would therefore be a modeling or constructionist component. Using this framework, it is necessary for both components to come together and bring that's side
Communications Training Program Kudler Fine Foods & Wine The objective of this work in writing is to develop a communications-training plan for Kudler Fine Foods & Wine. The communication-training plan will improve the virtual organization's communication process. Communication Training Program Objectives The communication-training program that is effective is one that is well planned and one that understands the objectives of the training program. The first step in an effective communication-training program is being clear
Al, (2008). With such events still expected, the lessons to be drawn from this case is that extensive cross-cultural consultation needs to be conducted among the representatives from both sides hence ensuring there is a cultural balance and no disregard for one culture. Timely, open and continuous communication needs to be fostered between the two sides as this will give chance to iron out the few differences that may emerge. References Bambacas, Mary
An example of effective demonstrative communication is when a person is nodding while receiving information from the sender. However, when a person is talking to someone who has his/her arms folded, it's likely to be interpreted that he/she is defensive, cold, or uncomfortable, which is ineffective demonstrative communication. Listening and Responding in Demonstrative Communication: Similar to other forms of communication, listening and responding is an important aspect of demonstrative communication (Sheridan, 2011).
Communication is the process of transmitting and receiving ideas, information, and messages. The rapid transmission of information over long distances and the ready access to information have become conspicuous and important factors of human society, especially in the past 150 years"(D'Aprix p.96). The encyclopedia definition of communication encompasses the idea of exchanging a variety of messages with others. Communication in the business world is imperative for success. This is especially
Our semester plans gives you unlimited, unrestricted access to our entire library of resources —writing tools, guides, example essays, tutorials, class notes, and more.
Get Started Now