This attitude is wonderful to be around because Donna is so happy all the time. Regardless of what is going on, she is always up. We could be told that we have to work overtime, and Donna will simply say that it is more money. She will crack jokes about the boss, roll her eyes, and make funny faces right behind the boss's back just to try to make us laugh in a meeting. Her eyes might be small, but she can bug them out in a way while she is making a weird face that is so funny. She also loves to do things with her hands when we are in a serious meeting. She manages to next to or almost behind the boss so she can performs these antics and get away with them. She says she is not worried about being fired because she is an administrative assistant and they need those anywhere.

However, she will not be fired because she is remarkably efficient. When she is on the phone when...

We've all heard her do it and she says she got good at it by having four kids and learning how to talk to them. She says you just talk to people like you love them even though you know they are wrong. She even talks to the boss in such a way that she can change his tone and mood without him realizing it. He will walk into her office aggravated and leave with a smile. She says that is her contribution to society -- making life a little better one moment and one smile at a time. Like you do when you are raising kids, she says.