Change Plan
Effectiveness of the organizational change
There are various questions that the leaders of the organization have to ask themselves such as what happened after the changes? Were the expected results got? What were results got that were unexpected? Did the performance of the organization improve? Did the performance decline? Do any adjustments need to occur? The changes that have been implemented should be reflected on the performance of the organization. Improvement in the organization performance cannot occur unless there is a way that the organization can get feedback on the performance. Measuring the performance outcome creates a link between the organization's behavior and the goals set in the change plan (Gonzalez, & Chapa, 2010).To determine whether or not the change that has been proposed is effective there is need for both outcome and process measures. The change has been implemented there should be analysis done to determine the effectiveness of organizational change. The measurement of outcome enables us as the long-term healthcare institution understand the achievement from the changes that have been implemented. Any performance measurement strategy should be based on the framework that allows the leaders in our organization to know how they view the shareholders which is the financial perspective, what the organization must excel at which is the internal organization perspective, how the clients view the organization which is the client perspective and finally how there can be continued improvement and value creation.
Strategies for measuring outcome
There are various strategies that can be used to measure outcomes of the organizational change process that has been implemented. There are two key strategies that are of key importance to the entire organization and particularly those that are leading the efforts of change. Therefore measuring the outcomes involve collecting data on the level of awareness, how employees accept the change and the desire they have to support the change process. Information also collected pertains to perception of progress geared towards the implementation of the change. It also involves the perception of sustainability of the change in the...
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