Education
Explain what steps you would take to avoid conflict and misunderstanding with others in the work place, thinking particularly about students and colleagues from other cultures and backgrounds.
The five styles of dealing with conflict are: "Problem-Solve/Collaborate, Fairness, Efficiency, Be Done with It/Compromise, Force/Compete, Choose not to engage/Avoid, Serve/Accommodate." (Culture at Work, n.d.) Each of these methods has advantages and disadvantages. For example, problem solving is best used when the final resolution to an issue has long reaching consequences. But for any advantage there is also a draw back. For example, problem solving often takes time, energy, effort, and a commitment from all those involved and that is not always easy to get.
Therefore, one must be prepared to use all of the five styles of dealing with conflict because sometimes it is good to be forceful and other times it is best to avoid the conflict all together. The best way to decide which of the five styles is appropriate in a situation is to learn the communication skill of listening to understand which entails not using anger as an initial reaction thus being physically and mentally even keeled. The listening system is a great anger management style of coping with any scenario because when you listen to understand you will receive new insights into the minds of all people no matter what cultural differences exist. Listening to understand usually helps you understand both points-of-view in a situation which then aids in mediation and negotiation and also increasing the chance of receiving cooperation.
2. Identify and list 4 communication skills that may be effective in your school.
The four communication skills that may be effective in my school are: Written communications, Body language, Spoken communications, personal image projected.
3. List the 6 elements that can effect how you send or receive a message.
The six elements of sending and receiving a message are: listening, making eye contact, speaking clearly, being direct, using good grammar, and writing well.
4. Why are different traditions accepted in your school?
The United States has been a culmination of migration from individuals from all over the world and each individual who has come here, be 1492 or 2004, has attempted to maintain a little bit of his or her own heritage and traditions. These traditions have popular notions that stick around forever and they also have some that slowly fade away. The school represents a mix of the traditions of all those who have attended and like America, certain traditions stuck and some faded away.
5. Give an example why it is important to share LOTE (language other than English) and/or others' experiences of living in other regions or cultures.
I was watching the U.S. Open this summer and John McEnroe was announcing a women's match which sported to Russians. McEnroe commented on how worldly these two were when not playing tennis because each spoke several languages and also traveled extensively in the off-season to learn about other cultures. The next comment Mc made was that in his opinion the American people as a whole do not share that same quest to acquire the ability to take advantage of multiple languages. Mc pointed that upon hearing that the Olympic Games were to be held in Greece, the natives there all began feverishly trying to learn new languages to make their future guests feel at home. But, most Americans athletes went to the Greece with only English as an option.
6. Explain the reason for reporting potential problems / issues rather than waiting for an actual conflict to occur.
Being proactive is an excellent way of solving small problems while they are still small. The potential issue of today may be the huge problem of tomorrow.
7. Who would you approach if you were unsure what steps to take to resolve a problem / issue?
The best approach when assistance is need is to utilize your immediate supervisor.
8. List 3 considerations you would make when planning an "under eights" activity day to ensure effective and socially culturally appropriate outcomes. You may choose another similar type of activity to describe if this question is not appropriate to your situation.
9. Discuss with your supervisor a way in which you have communicated with individuals from diverse backgrounds. Make notes on how this communication supports working in the school environment and assists in avoiding misunderstanding and conflict. Identify some of the communication skills you used.
10. Use an example of a school policy, newsletter or other documentation and discuss with your supervisor how the needs of different groups were met. Clarify how consulting with workplace,...
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