Service Request SR-RM-
Service Request
Designing and Implementation of new HR System at Riordan Manufacturing
Before starting to design and implement the new HR system at its organizational setup, Riordan Manufacturing will have to keep in view certain factors which can impact the successful completion of these important steps (Rosenblatt, 2013). First of all, it must decide on the steps which it must undergo during the whole designing and implementation process. It will help in managing and prioritizing different tasks of the process and allocating organizational resources in an effective and efficient way (Beatty & Williams, 2006). In general, the designing and implementation of a new HR system undergoes six major steps, including: coding, testing, installation, documentation, training, and support. These steps are now discussed in the following sections in detail:
Step 1: Coding
Coding is the initial step in design phase of system implementation. It includes writing different codes in programming languages that are used in the development of the whole system. Since the new HR system is to be implemented at the corporate level, the coding will be done in symbolic machine codes as well as higher-level languages so as to build a fully-functional enterprise management system. Coding is done by a number of develops -- each developer is assigned specific sets of functions which he has to code and then interoperate with the codes and functions of other co-developers. Coding phase also entails the layout, design, and overall outlook of the system and its interface. Therefore, all developers must stay in coordination with each other while doing coding of the system (Rosenblatt, 2013).
Step 2: Testing
After completing the coding phase, the next step is to test the system before its actual implementation. While coding is done to develop the system design using programming languages, testing is performed in order to ensure that all the identified requirements have been effectively fulfilled by the system design. System testing and evaluation is done in a controlled environment by a team of specialized IT and networking experts (Beatty & Williams, 2006).
For Riordan Manufacturing, system testing will be done in multiple dimensions. For example, functional testing will ensure that the new HR system is capable enough to perform all the functions which the company has planned prior to system design phase. Functional testing will be done using a requirement matrix so as to evaluate the system's effectiveness for different functions; like employee payroll calculation, time sheet, attendance, and daily schedules, time clock (for employee log-in), recruitment, orientation, and training schedules, online account creation, employee Self-Service (ESS) system, etc.
Performance testing will be the second step in system testing phase. In this step, it will be ensured that the launch and shut down time, response time, and total capacity of the new HR system matches the requirements of the company. The ultimate purpose of testing stage will be to ensure that the system has been design, coded, and developed according to the requirements of the company. Other elements which can be tested during this phase include; system database, response time from one link to another, functioning of data entry fields, telecommunications components, functioning of system backup options, and the maximum data load which the system can bear at any point in time (Cruz-Cunha & Varajao, 2011).
Step 3: Installation
Keeping in view the time and cost constraints, Riordan Manufacturing will install the new HR system using un-hosted option. This option will allow the firm to get technical support, periodical maintenance, and up-gradation of its new system at its own premises. Secondly, Riordan Manufacturing will install the system using parallel implementation approach. That is, the new HR system will not replace the old software at once. Instead, it will be implemented side by side with the old system.
This approach will give various benefits to the company. First of all, if the new system fails at any activity during the installation phase, the old system will be there to save and backup the company's data and reports. Secondly, the company...
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