¶ … Business Strategy
Aligning IT and Business Strategy
An IT strategy focused on maintaining a cutting edge technology position is not the most effective way to support any kind of overall business strategy. To refute this argument, this essay examines other IT strategies.
Many IT organizations struggle to develop an effective IT strategy. Typically, businesses exhibit confusion about what goals and components make up an IT strategy, and about the process of obtaining business input and developing a long-term strategy that serves the business' planning needs (Gartner, 2011).
According to Gartner's research, most IT organizations are unable to develop a business-strategy-driven IT strategic plan because they use a bottom-up planning process, asking business units what projects they need. Instead, a more effective approach would be integrating the IT team into the organization's upfront, top-down business planning processes (2011).
Gartner argues that IT strategy is effective when it is directly linked to how the organization makes day-to-day investment and prioritization processes. Moreover, IT strategy initiatives are effective only when business input is included. In the absence of a clearly articulated business strategy, or when the CIO does not know how to plan for and respond to multiple business requirements from multiple shared-service business customers, IT strategy is less effective (2011).
Glaser argues that developing an IT strategy using a dogmatic approach is dangerous and results in an incomplete or misaligned IT strategy. The basic purpose in developing an IT strategy is to insure that there is a well-defined relationship between IT investment decisions and the organization's overall strategies, goals, and objectives. When an organization defines the IT agenda incorrectly or partially correctly, such as happens by focusing on a cutting edge technology approach to the exclusion of all others, it runs the risk that significant resources will be misdirected. Glaser notes that "Being on time, on budget, and on specification is of diminished utility if the wrong thing is being done" (p. 1).
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