¶ … business setting increase team's motivation, satisfaction, performance. Address specific differences attitudes, emotions, personalities, values collaboration, difference influences behavior.
Overall business interactions are becoming more global. Many large corporations are outsourcing manufacturing and service jobs overseas where labor is cheaper. Currently 54% of fortune 500 companies outsource at least one core business function ( "IT Outsourcing Market, 2010). With the advent of the internet, firms are drastically cutting travel expenses but utilizing online video conferencing services. These services allow for the seamless and effortless communication of individuals anywhere in the world. With this increase in global outsourcing creates a corresponding increase in international teams. Individual group members are often located in entirely different areas of the world but still must work together to achieve company objectives. A challenge that many global corporations now face is that of employee moral and motivation. How can you motivate individuals with entirely different motives, customs and values? Below is plan that will increase employee motivation, satisfaction, and performance regardless of the individual's country of origin.
To begin, a company must first determine what motivates the individuals that comprise the team. Depending on culture and background, some individuals will be motivated by entirely different factors. For example, within American society, many individuals are motivated by monetary rewards, recognition and promotions. However, many Asian countries are more collectivistic by nature and prefer to have the entire team recognized and acknowledged. Depending on the cultural circumstances surrounding the team, management can better determine what incentives will be most effective. A widely used tool to assess cultural differences is Hofstede's cultural dimensions model. These cultural dimensions should form the basis the plan (Geert Hofstede's Cultural Dimensions). Here, Hofstede's model tests how different individuals view four different cultural dimensions. Depending on the results, a company can use the assessment to gain insight as to what motivates employees. The categories of the model are as follows ("Mind Tools," 2010): (the following charts are derived from a website, please refer to the references page at the end of the document for more information)
1) Power Distance
High PD
Centralized companies.
Strong hierarchies.
Large gaps in compensation, authority, and respect.
Acknowledge a leader's power.
Be aware that you may need to go to the top for answers
Low PD
Flatter organizations.
Supervisors and employees are considered almost as equals.
Use teamwork
Involve as many people as possible in decision making.
2) Uncertainty Avoidance
High UAI
Very formal business conduct with lots...
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