6. Business Model Evolution
As the company's 2008 annual report points out, the company's business model is focused on ensuring the appropriate instruments that can help the consumers "capture, store, process, share, print and view"
information. From that perspective, one can understand the core of the HP business model. However, in its medium and long-term strategy, it also needs to consider an additional factor that is likely to have an impact on the evolution of the business model: more and more, information is either online or, even more plausible, it needs to be readily accessible to the client at any moment in time. As all technology has encouraged this approach, the presence of information online seems to be a necessary development of the HP business model.
The company could use the newly acquired software companies to move more towards the online environment, which is where the core of the information business today seems to be. The company does not necessarily need to aim to be the next Google, but rather to increase its presence over the Internet, improve its capacity to connect with potential and future customers over this environment and expand its basis as an online company.
At the same time, the company can also develop more towards the ERP-type solutions, which would allow it to enter the enterprise management niche that can help diversify its activity and its revenues in the future. This can also help in targeting one of the potential strategies that has been previously mentioned. The company does have, at the moment, services and solutions in the enterprise it management software market, but this can also be expanded as mentioned.
7. Best it-Supported Proposal
The best it-supported proposal is not necessarily a single one, but rather a combination of these previously mentioned that could be unified under...
Company-specific, sales, quote and order processes, customer service, and warranty and returns KPIs all reflect financial performance, over time, for any company. By measuring these KPIs and engraining them into the company culture, Citrus can create a sustainable differentiator in exceptional performance as well. The bottom line is that Citrus must turn accountable and measurable performance into a lasting competitive advantage over the long-term. Analyzing Industry-Wide KPIs for PC Manufacturers Areas
Columbus (2003) states that Special Pricing Requests (SPR) processing can yield triple digit ROIs over time, as it saves significant time in responding to customers' unique pricing needs. Website Channel Utilities and Conflicts Hewlett-Packard HP has a world class Partner Relationship Management System complete with applications for lead management and escalation, channel training, special pricing request analysis and completion, and also mitigating channel conflict through the use of lead escalation strategies included in
Ayers (2000, p. 4) describes a supply chain as "Life cycle processes supporting physical, information, financial, and knowledge flows for moving products and services from suppliers to end-users." A supply chain can be short, as in the case of a cottage industry, or quite long and complex as in the manufacture, distribution, and sales of automobiles. In fact, the automobile supply chain has its origin in the mining of the
Supply Chain Logistics Systems Of the many functional areas of an enterprise, supply chain logistics systems are among the most valuable to any business in differentiating their unique competitive advantages in turbulent, uncertain markets. From controlling the costs of production and service to delighting customers by having products in stock when they want to buy them, supply chain logistics systems often are the strongest differentiating element organizations in commodity-based industries have
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