Business Function and Criticality Matrix Worksheet
Organization: Homeland Security
Business Function
Business Process
Criticality
Operations
Communications
Mission-Critical
Operations
Security
Mission-Critical
Operations
Critical Equipment Needs
Mission-Critical
Administration
Critical Staffing and Assignments
Mission-Critical
Administration
Interdepartmental Liaison
Mission-Critical
Communications
High Level (Pentagon, CIA, FBI, President)
Mission-Critical
Finance
Discretionary Funding
Mission-Critical
Marketing
External Media Liaison
Vital
Operations
Supplies needed for Critical Operations
Vital
Communications
2nd Tier
Vital
Human Resources
Payroll
Important
Marketing
External non-critical communications (Web site, etc.)
Minor
Finance
Accounts Payable
Minor
Operations
All other supply requests
Minor
Operations
2. Critical issues for Homeland Security are those that will likely affect most of the country (Natural or man-made disasters, attacks, etc.).
3. Critical issues focus on allowing the Department and its liaisons to do their job -- communications are vital, as is the ability to manage both vertically and horizontal through the organizations.
4. Roles that directly support any critical functions (funding, supplies, communications, etc. are critical in order to allow the organization's mission to occur).
5. Note: Media liaison and communications important in this case so that the public will know and understand that all is being done that can be done to mitigate any situation.
Criticality Categories
Mission-critical -- Critical Functions
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