Office Memo
Sub: comment on John's claim as a whistle blower against PharmaCARE and the ethical and legal implications of the case
As a member of Dewey, Chetum, and Howe you asked me to find out suitable ethical and legal implications that John's case could bring for the firm and for John himself. Detailed in the report are the issues regarding:
The Ethical issues relating to marketing and advertising, intellectual property, and regulation of product safety in relation to PharmaCARE
Business ethics can be defined as the art, system, method and the discipline that is applied to along with ethical principles to solve complex business issues and dilemmas. It defines the actions that are taken that tries to reach a balance between the organization achieving its business and economic obligations and social obligations (Moon, 2001).
One of the ethics that is applicable in this case is related to the advertisement of harmful products. It is ethical practice to communicate the side effects of drugs while advertising the drugs. In this case, CompCARE did not advertise the caution of possible heart ailment even after there were suspicion of the drug AD23 being linked to heart attacks.
One of the ethical issues that are expected in the realm of product safety is honesty towards the consumers and the society at large. It is expected that companies would speak the truth about the safety of using products. Ethical issues say that in case of products their evaluation and testing, the follow-up services and market surveillance should be done without any compromise. The company in question clearly violated this ethical norm by not adhering to the reports of heart attacks related to the use of the drug AD23.
The ethical issue that is related to the conflict of interest state that the interests of the consumers cannot be compromised in case there is a conflict of interest between the consumers and the company. The company has obvious that the pharmaceutical company violated this ethical norm (Paliwal, 2006). The company seemed to be aware of the heart attack related cases of the drug but choose to continue with the advertisements directly to the consumers and marketing the drug directly to hospitals, clinics and physician offices. The company also resorted to using false list of patients to enable compounding pharmacies to sell the drug in bulk.
2) Direct-to-Consumer (DTC) marketing by drug companies
It is obvious from the statement and documents produced by John that there are a lot the ill effects of direct to consumer marketing of drugs.
The direct to customer of DTC marketing has come in for quite a lot of criticism over the years. Critics argue that the huge money that is spend on the marketing and advertisement expenses of the drugs helps to drive up the price of the drugs. Most of the drugs are priced substantial higher than they would have been if there was no advertisement and marketing campaign were existent. This is because the drug companies focus on spending on the campaigns to maximize their profits (Woloshin, Schwartz, Tremmel & Welch, 2001).
The DTC campaigns often tend to change the patient- doctor relationship. With a bombardment of advertisements and the nature of advertisements, the patients tend to be convinced that a certain drug would do them benefit (Wierda & Visser, 2012). Many patients often tend to pressurize the doctor to prescribe that particular drug. This drastically changes the way doctors and patients had interacted traditionally. This also has the possibility of reducing the confidence on the doctors. Patients often themselves indulge in self-diagnosis without going to the doctor and instead go to the pharmacy for the drug. This phenomena is more prominent in over the counter drugs and non-prescription drugs. Therefore there is the potential that DTC can result in the patients taking the wrong drug or even an over dose of the drug ('little evidence for benefits with direct-to-consumer advertising', 2007).
Many researchers have stressed on the potential risk of biases and public health effects that result from DTC marketing. Research have indicated that DTC might be helpful for those patients who have a medical condition that may be helpful by consuming the drug being advertised but potentially dangerous for those who do not have the medical condition and are yet inclined to use it.
An ethical consideration is that the advertisements and the marketing campaigns are mostly of a persuasive nature and the targeted consumer are unethically attempted to be persuaded (Gilbody, 2005). This is not in conformation to the basic ethics of advertisement. Moreover there are allegations that the harmful side...
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