¶ … Ethics
The travel company I currently work in has had the same booking system for almost a decade now and the need for change became increasingly visible during recent years. As a consequence, last year the company underwent a complex process meant to better-acquaint employees with a new booking system and to eventually help the company as a whole experience progress. This meant that all employees had to go through extensive training sessions and outside people would have to be brought into the company in order to mainly focus on adapting the new booking system to the company's needs. While this all seems to be constructive, the fact that the new system was much more complex than the previous one meant that it would be especially difficult for employees to adjust.
Being part of the team that concentrated on learning the program faster in order to be able to teach others as the booking program would become used more frequently meant that I needed to communicate with employees so as for them to understand why change is better. With some employees being in their early 60s, it soon became clear that it would be impossible for them to continue to do their jobs...
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