¶ … Business Communication
Effective communication in business is increasingly an important tool for management. This need arises from the rapid use of e-mail and technological communication like video-conferencing and instant messaging, which is replacing traditional business letter and memos. Business letters were used for providing complete and sound businesslike information and professional messages. The messages were formal in tone that social or e-mail messages sent to friends.
In the business world, I admire Donald Trump, for their business acumen as well as their business communication model. Trump is a businessperson that is excelling is a cutthroat and highly competitive business world, to become a billionaire and successful entrepreneur in a perceptive market. Trump believes that in the current business world flooded with communication via e-mail, a review of the inbox and sent items is important (Kinnick and Parton 429). The businessperson indicates that often, messages sent electronically are overlooked or missed out completely. For Trump, there is an average of five to seven thousand messages. Therefore, Trump reviews emails both in his inbox and sent items, especially the email headings prior to deleting. This means that an articulated and specific email heading will gain the attention of the businessman before he reads the content of the mail (Kinnick and Parton 429). In effect, this implies that in the business community e-mails like business letters require a catchy, summarized, and on point referencing heading. I also learnt the importance of effective communication, where there is communication and feedback, or communication and listening. The interpersonal communication skills presented by Donald Trump, especially evident in the television program "The Apprentice." I have learnt the importance of interpersonal communication in a business especially communication from top-to-bottom or bottom-to-top (Kinnick and Parton 429). From this model I have learnt, effective communication plays a central part in persuading consumers, in winning in a competitive environment, as a leadership skill.
The second role model in the business world is Coco Chanel, a self-made woman who redesigned women's dressing in early 20th century (Melanie 1). Coco is a model for venturing and creating an international fashion line and business model in a world that still did not recognize women. Coco success is not tied to her background for she was raised in an orphanage, but her success is tied to her dreams and passion for designing clothes. Beginning in Paris, France, Coco opened a shop from her savings performing in the music hall (Melanie 1). The businessperson perfected her skills in designing clothes, which she displayed by windows for passersby to see. Her displays and elegant attires for both men and women clothing, attracted people from the street. This is an important element of business communication, in which a form of advertisement is used to attract consumers (Melanie 1). I consider her a business role model, for she ventured into redesigning women's clothes. This entrepreneurial spirit led her to redesign women clothes from the conservative designs women by women in the 1920s. Coco ventured into a world no one dared venture into from fear of the social and cultural dismissal.
Part 2- Team Work
I have worked at a local community center that I consider one of the best workplace experiences in my career. A manager under the leadership of a board of trustees ran the workplace. I enjoyed working in the place because there was teamwork and the social workers made the place feel like home. The manager coordinated, guided, and directed the activities and resources for the center. They were in charge of the facility, equipment, finances, and human resources. The social worker team was in charge of caring and providing for the homeless, or persons that visited the center. However, the board of trustees and donors especially the local church made frequent visits. The workplace was cooperative, coordinated, and teams worked in collaboration.
This team worked because the management ensured there as collaboration and two-way communication process. The manager encouraged teams to listen to each other, give feed to communication messages, and work together as teams (Robbins and Hunsaker 23). The manager ensured they led the team in conflict resolution and management. Management places emphasis on interpersonal skills and improves or develops them through an increase in team participation and effective communication (Robbins and Hunsaker 23). Management also encouraged the development of listening skills, where listener gets into the context, text, and language used, predicting, summarizing, drawing inference and listening for the main concept. These skills are on offer through interpersonal training programs for conflict resolution, problem solving, interpersonal relations development, and teamwork workshops.
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