¶ … brand loyalty among the youth sportswear consumers in the United States and Kenya for the purpose of comparison. It is projected that there will be some culture-driven differences among the two groups, while other differential factors may also drive their preference, such as gender.
While there is very little literature that focuses on such a specific comparison, the investigation is informed by literature that provides some information about culture differences and brand loyalty as a phenomenon. One study, by Kinuthia, Mburugu, Muthomi, and Mwihaki (2012) consider brand loyalty in terms of swimwear in Kenya. This investigation focused on the youth in the country, which makes it applicable for information regarding the proposed work.
Other studies that have been identified focus on issues like social marketing, using celebrities in advertising, and demographic differences such as gender and age in consumer decision-making habits. Each of these studies contributes something fundamental to work being proposed. Although none of the studies focuses on my demographic area specifically, there is a large amount of information that can be used as a platform to position my work.
The way in which Americans and Kenyans view celebrities, for example, can be compared and differentiated, while the importance of social marketing probably also has a culturally driven basis. These pieces of information are important in terms of determining the specific components and nature of brand loyalty among the youthful consumer of sports apparel in the United States and Kenya. I believe that this research provides me with a strong basis of information that I can use to inform my work.
Literature Review
Kinuthia et al. (2012) focus on swimwear to discuss the concept of customer loyalty in the apparel industry. The investigation revolves around brand loyalty as a "key issue." The author acknowledges that the apparel market is vulnerable to fashion trends, but also by factors such as the effectiveness of the clothing for its purpose, which is particularly in the sports apparel market. The purpose of the study was therefore to determine the factors that affect brand loyalty and how precisely this loyalty is angled towards swimming gear brands. An understanding of these factors will lead to the ability of business people to create effective brand strategies towards the longevity of their products.
Several factors are, therefore, investigated for their impact on brand loyalty among customers. Satisfaction is one of these, since satisfied customers tend to return to the same brand when making additional purchases. To investigate this and other loyalty-inducing factors, the authors use Kenya as a location and Kenyans as the population of focus. Particularly, the population sample is drawn from sports swimwear users among University students in Kenya, which is relevant in terms of its applicability to the proposed study, where one part of the investigation will focus on the sports apparel market in Kenya. For Kinuthia et al.'s work, brands such as Nike, Adidas, Puma, Umbro, Speedo, Reebok and Fila are investigated for the factors that affect their popularity among young swimwear users.
The authors note that there is a basic lack of information that relates to sportswear marketing in Kenya. According to Kinuthia et al., (2012), there was no known study focusing on the sports apparel market in Kenya at the time of the investigation; the issue of brand loyalty and the differences that appear in the Kenyan swimwear market have been underinvestigated. This is an important field of study from the marketing point-of-view. The study is, therefore, aimed at filling this gap in the research.
The purpose of the study was, therefore, articulated to determine the factors influencing brand loyalty among users of swimwear as well as the most preferred brand for swimming costumes (Kinuthia et al., 2012). As such, factors such as the familiarity of the brand among customers, brand personality, product quality, price, perceived value, and style particularly affect consumer loyalty among swimwear users at Kenyan universities.
The methodology the authors used to reach these conclusions was focused around an ex-post-facto design to study preexisting factors that might have created a sense of loyalty among respondents. The sample included 38 competitive swimmers taken from a population of university students who took part in inter-university sports events in 2009 at the University of Nairobi. This event was organized by the Kenya University Sports Association (KUSA).
The instruments used included a questionnaire, in which the first section focused on demographic information, with the second offering 18 five-point Likert scale items to determine the various factors involved in brand loyalty.
The data were analyzed by using an exploratory factor analysis. The variables were thus reduced to fewer factors,...
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