Expectancy theory supports that the one size fits all approach of best practices that does not result in the highest level of employee motivation. A system will only be effective if it results in a high level of innovation if the reward system happens to match an individual's values. Best fit theory supports the idea that rewards must be individualized to meet that person's specific needs of if they are to achieve maximum benefit. From the standpoint of expectancy theory it would seem as if best fit represents the most effective model.
Work Systems
Work systems refer to the processes that make up the daily business routines of the organization. The work system is dependent on the processes and represents a collection of them. Work systems are highly dependent on corporate culture and norms within the organization. The work system should reinforce the work culture. The purpose of the work system and the incentive program is to build a work atmosphere that promotes high performance, attracts the best employees, and that has ability to retain them. In order to this company has to create a culture that is conducive to these qualities. The real question when it comes to work systems and which model will be produce the greatest results I swhether work systems are static or dynamic.
In a dynamic work system environment, such as sales or product development, it would appear that the best fit method is the only model that could meet the needs of such the organization. However, what about the static system? Some business models hardly ever change, but does this mean that the best practices method will work for them? It would be easy to come to the inclusion if the system is dynamic, the best fit would be the correct choice and that best practices would fit more readily with a relatively static work system and environment. This is not always the case and if one looks at the work more closely, they will find that the individual defines the work system as much as policies and procedures. Systems change according to the employee and how their doing their jobs. The question is whether employee reward systems are more closely related to the work system itself, or whether they must cater to the individual needs of the employee, regardless of the work that they are doing. This type of work atmosphere would tend to favor the best fit the model.
Conclusion
The purpose of an incentive program is to motivate employees. Employees must feel that the program is equitable and that they can expect to receive fair treatment and proper reward for their efforts. Social norms within the organization also play a role in their feelings about how they have been treated with respect to others, thus affecting the effectiveness of the reward system (Festere, 2010).
The question of which model, the best fit our best practices is the better choice for human resources management is closely related to which one will have the greatest effect on positive employee motivation. Therefore, in order to answer this question, we must turn to which factors are most important in motivating employees. An examination of relevant literature found that employee involvement in the decisions surrounding their work environment had the greatest effect on stimulating ownership of the environment. Employees that felt they had some degree of control and that they played a role in determining their destiny at the company were happier and more likely to stay than those who felt that they had little ability to determine their own destiny in the work environment.
When one examines the highly competitive atmosphere of the global marketplace they will find that it is dynamic and ever changing. Some industries are affected by these characteristics more than others, but all of them must learn to compete in a dynamic environment. The dynamic nature of this environment calls for human resource strategies that are able to adjust to the needs of the global work environment (Schraeder & Becton, 2011). Let us consider for a moment the example of a company that wishes to attract an upper level executive that has been highly successful at another company. In order to do this they are going to have to offer a package that is much better than the one he has at the other company. This can be part of the overall company strategy.
Using this example it would appear that the best fit model is more an alignment with today's global marketplace than best practices...
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