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Benefits Of Excellent Communication In Nursing Journal

Types of Communication

Positive Communication Scenario in Nursing Context

In a hospital setting, a nurse named Alex is assigned to care for an elderly patient, Mrs. Johnson, who has recently undergone hip replacement surgery. Alex goes to engage in a daily briefing with Mrs. Johnson about her recovery progress, medication schedule, and any concerns she might have. During these briefings, Alex adopts a friendly yet professional tone, maintaining eye contact and using gestures to emphasize important points.

Type of Communication

The primary type of communication in this scenario is verbal communication, supplemented by nonverbal cues like gestures and facial expressions to convey empathy and understanding.

Communication Skill

The key skill demonstrated by Alex is active listening. By attentively listening to Mrs. Johnson's concerns and responding thoughtfully, Alex not only provides emotional support but also tailors care according to the patient's needs.

Method of Communication

The method used here is face-to-face talking, which facilitates a direct and personal connection, fostering trust and comfort in the patient-nurse relationship (Afriyie, 2020).

Effectiveness

This communication approach proves highly effective. Mrs. Johnson feels valued and understood, contributing positively to her emotional well-being and recovery. Alex's active listening and empathetic engagement exemplify the critical role of effective communication in patient care, leading to improved patient satisfaction...

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…fully understand his post-operative care requirements. The lack of effective communication could result in poor compliance with care instructions and adverse health outcomes. This scenario underscores the importance of clear, empathetic communication in nursing to ensure patient safety and care quality.

Conclusion

These scenarios highlight the significance of effective communication in nursing. Positive outcomes are closely tied to the nurse's ability to listen actively, engage empathetically, and convey information clearly and reassuringly. Conversely, ineffective communication can lead to misunderstanding, reduced patient satisfaction, and potentially negative health consequences. Ensuring nurses are skilled in various communication strategies is essential for fostering positive patient-nurse relationships and…

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References

Afriyie, D. (2020). Effective communication between nurses and patients: an evolutionaryconcept analysis. British Journal of Community Nursing, 25(9), 438-445.

Desveaux, L., Wu, K., Rouleau, G., Srinivasan, D., Azavedo, R., Dang Nguyen, M., ... & SteeleGray, C. (2023). Building compassionate experience through compassionate action: qualitative behavioral analysis. JMIR Formative Research, 7, e43981.

McKenna, L., Brown, T., Oliaro, L., Williams, B., & Williams, A. (2020). Listening in healthcare. The handbook of listening, 373-383.

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