AVON Calls on Foreign Markets
Avon believed that having regionalized new product development centers, supply chain operations, marketing and sales divisions would make them more competitive in foreign markets. Ironically the exact opposite happened, as the case illustrates. Avon's performance was drastically reduced and the duplication of effort crippled the organization. Unfortunately the highly decentralized, market-driven organizational structure that Avon had such high expectations for failure to deliver the results needed to keep the company growing. The net outcome of the highly decentralized organizational structure was a massive duplication of effort and cost overruns; the organizational structure turned into more of a liability than strategic asset. The goal of this case analysis is to explain and recommend how Avon can regain profitability while also attaining a higher level of internal new product development, production and selling efficiency. Another objective of this analysis is to evaluate how Avon can attain a higher level of performance and profits through better alignment of their research & development (R&D), new product development, marketing and global supply chain operations into a unified strategic marketing platform for growth.
Marketing Strategy and Segment Definitions Need Greater Accuracy
Like many consumer packaged goods (CPG) companies who are multinational (MNC) in scope, Avon faces...
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