Cultural Diversity
Healthcare providers deal with people and family during stressful and difficult situations. Professionals delivering palliative care must understand how culture and religious background affect this interaction. The provision of a favorable healing environment is possible via the understanding of culture and religion.
How cultural diversity affects the quality of services and health outcomes
Regardless of the similarities, fundamental variations among people arise from nationality, culture, ethnicity, as well as from personal experience and family background. These variations affect the health behaviors and beliefs of both providers and patients have of each other. The provision of high-quality palliative care that is accessible, effective, affordable and requires medical care practitioners to exhibit an in-depth understanding of the socio-cultural backgrounds of a patient, their families, and the environments in which they live. Culturally competent palliative care facilitates clinical experiences with more favorable outcomes, support the possibility for an extremely rewarding patient experience, and increase the satisfaction of the person receiving the service (Andrews & Boyle, 2008). Critical factors to consider in delivering culturally competent palliative care services include understanding of the:
Values, beliefs, practices and traditions of a culture
Health-related, culturally defined needs of families and communities
Attitudes towards seeking assistance from health care providers
In making a diagnosis, palliative care providers must understand the beliefs shaping a patient's approach to illness and health. Knowledge of healing traditions and customs are essential to the style of intervention and treatments. Palliative care services must be received and accepted to be effective. Currently, cultural understanding and knowledge are important to employees dealing with quality assurance programs. In addition, those who design assessment strategies for constant program improvement must address hard questions about the importance of palliative care treatments (Larsen & Lubkin, 2009). Cultural proficiency must be inextricably connected to the definition of the health outcomes and the continuous system of responsibility dedicated to reducing the current health differences...
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