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Analysis Of Recruitment Process Case Study

Stage Process Analysis

Technology has become the means of life practicality for everyone in all sectors. In recruitment, the use of technology to capture data is becoming more pronounced to enhance the hiring experience for both the hiring teams and the candidates. Currently, the recruiters have to make sure they use technology that would be able to eliminate bias to attract top talents due to competition in the labor market. Subsequently, creating a robust recruitment process is a way to building a successful team. The interview process can be swift, painless, and enjoyable when conducted well. However, sourcing and screening of candidates also require tremendous work before an interview. Therefore, resume screening tools can ease the process. Consequently, a company struggling to get through massive piles of files can adopt specialized screening software to make the recruitment process more precise and proficient, as shown below (Girard & Fallery 2009).

MTC Hiring Process

As-Is Process

Responsible MTC Position

To-Be Process How the system Will Support and Improve the hiring process

Business Benefits of Improved Process (Align with MTCs overall business strategy and needs.)

1. A recruiter receives an application from a job hunter via Postal Service Mail.

Recruiter

The system will receive an application via online submission through the MTC Employment Website and store it in the applicant database within the hiring system (Holm, 2012).

A more efficient submission process decreases the time needed to receive and begin processing applications. This will present a positive image to potential employees and help MTC compete for top IT talent.

2. Recruiter screens resume identifying top candidates by matching with job requirements from the job description.

Hiring Manager

The recruiter will adopt the use of candidate screening software that will rearrange all the applicants resumes for each position to enable the team to identify the persons to invite for an interview quickly. The screening will use some key search words to determine the best candidates for the role (Visa et al., 2015).

The use of the software to screen resumes will help the company save time. Time is limited and of value will accrue many benefits to the company by enabling them to attend to their clients appropriately and timely. This would further enhance customer satisfaction, resulting in customer retention. Subsequently, the applicant tracking software would enable the company to choose those candidates that match the best fit for the role. This will further enhance the quality of services and solutions offered to the clients (Visa et al., 2015).

3. Recruiter forwards top candidates to Administrative Assistant via interoffice mail.

Administrative Assistant.

Applicant tracking system automatically selects the top candidates based on minimum qualifications and preferred qualifications. All the staff in charge of recruitment gets system notification, hence no need to share because everyone has access.

This will be promoting transparency in the recruitment process in the company, hence selecting the best candidates only.

4. Administrative Assistant forwards candidates resumes and applications to the hiring manager for the position via interoffice mail.

Administrative Assistant

The hiring manager automatically gets a system alert on the candidates selected for the interview and their qualifications and ranking.

An applicant tracking system will eliminate biases during the recruitment processes in the company; Thus, motivating the best candidates to submit their application knowing that there will be a fair consideration for all applicants (Holm, 2012).

5. The hiring manager reviews applications and selects whom he/she wants to interview.

Hiring Manager.

The Hiring Manager will enable the Applicant tracking system to notify the selected candidates for an interview session (Holm, 2012).

This will enable a large number of candidates to receive timely notification on their interview schedule to...

…updated in real-time could make his recruiting job more manageable. He could devote time to effectively working collaboratively and proactively with HR on his staffing needs.

Communications: Explain how a hiring system could improve internal and external communications

As a result of piles of paperwork at MTC, the hiring process lasts too long as information sent through the interoffice takes time to respond. Moreover, some applicant details are lost in the process, like resumes and cover letters (Girard & Fallery 2009).

The Applicant tracking hiring system will promptly disseminate information to the suitable receiver and safely store all the necessary recruitment information, including candidates resumes from missing. Furthermore, the system will establish a foundation for proper communication, bringing to an end physical barriers like missing documents.

Workflow: Explain how a hiring system could improve the MTC hiring process by providing a consistent structure for each participant to perform his/her part in the hiring process.

Most of the time is consumed during hiring processes due to many steps, paperwork, and transfer of files from one office to the other. Also, due to workload, some parts of the workflow are hindered in the process.

Automated ATS in hiring will help eliminate the use of paper works and create a more effective structure in the workflow. Thus, enabling the staff to concentrate on future projects, tasks, and duties (Kapse et al. 2012).

Relationships: Explain how implementing an enterprise hiring system could foster stronger relationships with applicants/potential employees.

The MTC recruiter does not get to know the candidates status within an appropriate time. Thus, depicting a wrong impression of the company as a slow, technologically dwarf, and unorganized.

The Applicant tracking system software will send timely responses to the candidates, informing them of their application status immediately after the interview. The recruiter will also have access to such status. Thus,…

Sources used in this document:

References


Girard, A., & Fallery, B. (2009). E-recruitment: new practices, new issues. An exploratory study.


Holm, A. B. (2012). E-recruitment: towards an ubiquitous recruitment process and candidate relationship management. German Journal of Human Resource Management, 26(3), 241-259.


Kapse, A. S., Patil, V. S., & Patil, N. V. (2012). E-recruitment. International Journal of Engineering and Advanced Technology, 1(4), 82-86.

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