Comparing Amazon and eBay is really like comparing apples and oranges. The two, while appearing to be the same on the surface, are really nothing alike once the superficial labels are peeled off. eBay began as a C2C ecommerce site -- consumers selling to consumers. That gradually morphed into B2C as businesses (from big time car lots to small business owners) saw the advantage of posting items on eBay in order to boost sales. Amazon may appear to the untrained eye to follow in eBay's footsteps by offering a web-based platform where all sorts of sales strategies can be employed: C2C, B2C, B2B -- and yet Amazon's ability to dominate the online marketplace has not resulted in significant income -- at least not from this particular eBay-like niche. (Minus the platform, the two are not even similar in terms of how products are sold: eBay offers bidding and direct correspondence between vendor and customer; Amazon itself acts more as the middle man, allowing vendors to post on the site so that customers can shop). Amazon's core money-maker is in cloud services -- not in transactions between a vendor selling drapes to a customer, or a consumer purchasing books online, for example. Amazon is everywhere and is generally regarded for having ushered in the demise of the American mall -- the traditional brick and mortar store. eBay is not credited with this. Yet what money Amazon does make, is not generated via the platform that eBay essentially pioneered, though demand at Amazon is less price-elastic than among competitors like Barnesandnoble.com (Chevalier, Goolsbee, 2003). Amazon is carving out its own path -- behind the ecommerce facade. Yet, if Amazon is ever to be profitable, it has a long path forward.Synopsis
Amazon was founded in 1994 by Jeff Bezos, who began his ecommerce site by focusing on the top five products that could be sold via the Web: videos, books and CDs along with computers (hardware and software) were the keys. Thus, the site began as an online bookstore in the same way eBay began humbly as an online garage sale store in 1995 (its original name was Auctionweb). Thus, while Amazon envisioned itself...
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