Change is very important in any organization because it helps every organization to remain competitive and grow. Organizations today need to continuously improve their services and adapt to the changes in the environment to get competitive advantage and improve their profitability.
METHODS WILL BE USED TO PRESENT OPERATIONAL CHANGE
Communicate the reason and objectives of change:
It is important for the management to communicate why the change is important, and how they will be benefited by this change. By communicating and educating employees with the reason of the change is important for the organization as well as important for the employees and how this change will positively affect them (Lawrence, 1969). So, the management of Desert Communications has to communicate the importance of change and how this change will impact the profitability of the company, this would help them in minimizing the resistant provided for the change.
Motivating Employees & Showing them Big Picture:
The other thing that management would have to do is to motivate the employees and show them how this change will benefit them and how this would positively influence their job performance, and their future as well as the future of the company.
DEVELOP A TRAINING FOR MULTIPLE AUDIENCES
Training can be divided into two broad groups in term of technicality; technical training and non-technical training. To give training to multiply audience, management needs to focus on non-technical trainings. Trainings on improving productivity of employees increasing customer satisfaction level, stress management, dealing and satisfying customers, time management etc. all such trainings are important...
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