A contact management system, or customer relationship management system, primarily makes use of a database containing profiles and contact information of potential and existing customers. This is very useful for marketing, sales, and customer service. It can help improve a business by targeting a marketing or sales effort to a specific group of people. For example, a company may offer to sell tennis equipment to people who already play tennis regularly. Such people are more likely to respond to the offer than people with other interests. I've created a sample database with an application that can search contacts by interest. Open the database "Contact.mdb" and go to "Forms." Open the "ContactSearch" form and you will see a list of contacts in the bottom list. If you...
(2008, May 16). In Wikipedia, the Free Encyclopedia. Retrieved 18:31, May 17, 2008, from http://en.wikipedia.org/w/index.php?title=Customer_relationship_management&oldid=212825107
Microsoft Access Computing technology has greatly aided human technology and has presented new and easier ways for goals and objectives to be accomplished by its users. Technology works best when it is mostly aligned with the intent and purposes of its wielders and it is important to understand and know how such applications work and operate in order to get the most out of these tools. The purpose of this essay is
Microsoft Monopoly Why was Microsoft investigated for antitrust behavior? In the eyes of some legal analysts, Microsoft was investigated and taken to court over antitrust allegations because of the belief that it would not live up to its own word about what it intended (McKenzie and Shughart, 1998). There was little doubt about the fact that by the mid- to late-1990s Microsoft had virtual control over the operating system (Windows) that it
There is also a very useful section called Reader's Choice: Top Picks that lists the top five most requested tips on the website, and as of today they are creating a resume, changing page margins, creating a calendar, creating or modifying e-mails and creating a conference record. There are also key tips for growing skills and for those in charge of supporting many users in an enterprise deployment of
Access In this memo, the author will provide a project proposal that will demonstrate the need to convert the company over to Microsoft Access from the current configuration with Microsoft Excel in the company's databases. In this short presentation, we will focus on the advantages of Microsoft Access, in particular the ability of the application to be customized to a specific project or situation with a minimum of programming ability. It
The AD MMC even permits multi-selection and editing of user objects, which is a potential reclaimed from the NT user Manager days. Among the greatest changes in the MMC is the Saved Queries. Saved Queries permit the user to build XML-based queries into your AD users & Computers MMC and refresh them periodically to achieve the updated results. This gives the capability to really build custom views and reports
Microsoft Change Implications for Leadership and Management in Designing and Controlling Innovation and Change: The Microsoft Case No organization can hope to remain competitive today without carefully and efficiently managing the pace of innovation within that organization in response to changing consumer needs, industry trends, and internal capabilities. Communications technologies and other new mechanisms of conducting and creating business that have come about in the Digital Age have increased the pace of
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